Last Updated: January 14, 2026
Professional Drug Screening Services, Inc. (“PDSS,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at https://professionaldrugscreening.com.
Who We Are
Professional Drug Screening Services, Inc. is a U.S.-based provider of drug and alcohol testing program administration and related compliance services.
Information We Collect
Information You Provide Voluntarily
When you interact with our website, you may provide personal information, including:
- Name
- Email address
- Phone number
- Company name
- Date of birth (only when required for client-related services)
This information is collected through:
- Contact forms
- Client portal access
PDSS does not collect drug test results, medical records, or other regulated testing data directly through the public website. Sensitive testing and compliance information is handled through secure, approved channels outside of the public website.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Referring website
This data is used for analytics, security, and website performance improvement.
Client Portal
Our website includes a client login area. While access credentials are managed securely, the public website itself does not store or transmit testing results, medical information, or regulated compliance data.
Cookies & Tracking Technologies
We use cookies for limited purposes, including:
- Website analytics
- User session and login management
We currently use Google Analytics (GA4) to understand website usage and improve performance. Cookies are used for analytics and site functionality only and not for advertising or marketing tracking.
You may adjust your browser settings to refuse cookies; however, some site functionality may be limited as a result.
Cookie Notice
Professional Drug Screening Services, Inc. uses cookies to support essential website functionality and to collect anonymous analytics information through Google Analytics. These cookies help us understand how visitors use our website so we can improve performance and user experience. We do not use cookies for advertising or marketing purposes.
Third-Party Service Providers
We use trusted third-party vendors to operate and support our website, including:
- WP Engine – website hosting
- Google Analytics – website analytics
- Google Workspace – email services
- Caldera Forms and WPForms – form processing
- Google reCAPTCHA – spam and abuse prevention
These vendors may process limited personal data on our behalf and are contractually obligated to protect it. Data Processing Agreements (DPAs) are in place where required.
How We Use Information
We use the collected information to:
- Respond to inquiries and requests
- Provide access to client services
- Operate, maintain, and improve our website
- Protect against spam, fraud, and security threats
- Comply with legal and regulatory obligations
PDSS does not sell or rent personal information.
Communications
PDSS does not currently send marketing emails, newsletters, or SMS/text messages through the website.
Data Storage, Retention & Security
- Website data is hosted on secure, U.S.-based cloud servers via WP Engine
- Personal data submitted through the website may be retained indefinitely unless a deletion request is made
- Access to website data is limited to authorized personnel, including the President and Clinical Manager, along with website administrators
Security measures include:
- SSL encryption
- Secure hosting infrastructure
- Role-based access controls
- Regular updates and backups
While we take reasonable steps to protect information, no method of transmission over the internet is completely secure.
Your Privacy Rights
You may request to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your personal data
Requests may be subject to legal, administrative, or compliance retention requirements.
PDSS maintains procedures to comply with applicable privacy laws, including GDPR where applicable.
Regulatory Considerations
Although PDSS operates in regulated environments (employment screening, DOT programs), regulated testing and medical data is not collected directly through the public website. Users are directed to secure, approved channels for sensitive information.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
Professional Drug Screening Services, Inc.
Phone: 252-243-7377